FAQs
Q1. Are Ayla products safe for all skin types?
Yes, our formulas are dermatologist-tested and made with gentle, effective ingredients. However, if you have sensitive skin or known allergies, we recommend doing a patch test first.
Q2. Are Ayla products cruelty-free?
Absolutely. Ayla is 100% cruelty-free. We never test on animals.
Q3. Can I use Ayla products daily?
Yes! Most of our products are designed for daily use. For exfoliating products like scrubs, masks, and acid-based toners, use 2–3 times per week or as recommended.
Q4. How long will it take to see results?
Results vary depending on skin type and consistency of use. Many customers notice visible improvements within 2–4 weeks.
Q5. Do Ayla products contain parabens or harmful chemicals?
No. Our products are free from parabens, sulfates, and harsh chemicals, crafted with a balance of actives and natural extracts.
Q6. Can I return or exchange a product?
Due to hygiene concerns, we don’t accept open returns. However, if your product is damaged, defective, or incorrect, contact us within 7 days for a replacement or refund.
Q7. How should I store Ayla products?
Keep products in a cool, dry place away from direct sunlight to preserve quality and shelf life.