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FAQs

Yes, our formulas are dermatologist-tested and made with gentle, effective ingredients. However, if you have sensitive skin or known allergies, we recommend doing a patch test first.

Absolutely. Ayla is 100% cruelty-free. We never test on animals.

Yes! Most of our products are designed for daily use. For exfoliating products like scrubs, masks, and acid-based toners, use 2–3 times per week or as recommended.

Results vary depending on skin type and consistency of use. Many customers notice visible improvements within 2–4 weeks.

No. Our products are free from parabens, sulfates, and harsh chemicals,  crafted with a balance of actives and natural extracts.

Due to hygiene concerns, we don’t accept open returns. However, if your product is damaged, defective, or incorrect, contact us within 7 days for a replacement or refund.

Keep products in a cool, dry place away from direct sunlight to preserve quality and shelf life.